Innovation is not a slogan or a cliché; it’s a way of working. It’s an attitude of enthusiasm and curiosity. Building the capacity of the public service to innovate is not new: it continues a long tradition of improvement and change. This collection provides a detailed innovation skills kit and explores many ideas and new ways of thinking and working to build our skills and capacity to innovate. Its international case studies and practical ideas can help anyone create opportunities to innovate.
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